At Tricential, we aim to deliver your order quickly and reliably. Please review our shipping terms below.

1. Shipping Coverage

We currently ship within Malaysia and selected international locations. Please contact us if your region is not listed during checkout.

2. Processing & Delivery Time

• Processing Time: 1–3 business days

• Estimated Delivery:

  • West Malaysia: 2–5 business days

  • East Malaysia: 3–7 business days

  • International: 7–14 business days (varies by country)

3. Shipping Fees

• West Malaysia: Flat rate RM8

• East Malaysia: Flat rate RM15

• Free shipping for orders above RM150

• International shipping: Calculated at checkout based on destination

4. Tracking

Once your order ships, you will receive a tracking link via email.

5. Duties & Taxes

For international orders, customs duties or import taxes may apply. These charges are the buyer’s responsibility.

6. Lost or Delayed Parcels

In rare cases of delays or lost parcels, please contact us.within 7 days of the expected delivery date.

7. Questions?

For any inquiries regarding your shipment, please contact us.